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Communispace

Note to automakers: Cars aren’t just about driving [infographic]

Chris O.

Watch nearly any car commercial and you’ll see SUVs gliding through city streets, sedans drifting and sliding through deserts as they kick up epic sand clouds in their stead, gleaming aerodynamic surfaces slowly revealed by spotlights. Cars – not surprisingly – are sold to drivers.

But when we asked over three-hundred drivers to weigh in on the auto experience and tell us what their dream cars would feature, we noticed a surprising disconnect: drivers equated being in their cars to almost everything but driving, referring to their cars as a “second-home,” “mobile office,” and “outlet” box.MORE…

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How to engage anyone, anywhere in a world of internet ubiquity

James B.
Manila A.

In her latest article, for Quirks Magazine, Manila Austin, Ph.D. comments that with internet penetration exceeding over two billion globally, “it is technically possible, or will be soon, to engage anyone, anywhere, anytime.” However, she also warns “just because the technology is in place doesn’t make engagement a given”

I sat down with the author to get her point of view on what it takes to really engage people online—beyond the technology and ease of access—and find out what drives people to actively participate in branded communities. (Or a branded online experience?)MORE…

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Great clients, great results.

Bill A.

Results. They’re what you stand by. They define you. They’re the outcome of all your hard work and they represent the value for which you get paid. They are no small things.

At Communispace, results – i.e., business impact – are the things we’re most proud of. And with 115 different clients, results come in all shapes and sizes.

What all the results share – and all the insights underneath them and all the stories underneath those – are great clients.MORE…

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Communispace rocks a new tradition

Libby R.

Last Friday, Communispace’s Boston office hosted its second ever live, in-office concert called Communijam. Communijam was an idea proposed to give Communispacer’s the opportunity to get together and make great music then perform it in front of the whole organization. If there is one thing you can find a lot of in this office aside from creative genius and an abundance of energy, it’s musical talent. We’re not just talking “I own Guitar Hero” talent here, we’re talking, “Yeah, I’m in a band, we have a show in Cambridge tonight.” talent.MORE…

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“BRIC by BRIC” sheds light on reaching consumers in developing countries

Cindy T.

During the past five years while working at Communispace, I’ve had the pleasure to learn and relearn a simple lesson – “community” works because it builds on a collective fundamental human desire that we all share; to be heard and to connect in an honest and authentic way for a common purpose. And for those brands and companies willing to listen and engage in online communities and to invest in sustaining a common purpose, the benefits can be startling to say the least.

I also believe that this “human desire” transcends geography, culture, gender, age, and all of the elements that make us different yet part of the global village (sorry I’ve loved that phrase ever since Hillary Clinton used it) and Communispace has recently completed some research that, guess what, shows that I’m right!
MORE…

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Introducing Character Counts: Research on online and mobile surveys

Rebecca M.

Last year, Gongos research did a study comparing character counts from mobile vs. online surveys that surprised us. Contrary to what we would have expected based on our experience, they found that the average character counts for open-ended questions were similar between online and mobile surveys taken on smart phones, with the latter actually yielding slightly longer responses. Our hunch was these findings were explained not by the fact that people are eloquent in their mobile survey responses, but rather, that we are accustomed to seeing much longer online survey responses than are typically derived from a panel.MORE…

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Understanding consumer emotions with Emotion Centric [Video]

Ed C.

We all agree that emotions are powerful drivers of consumer behavior and decisions. But researchers need tools to measure consumers’ emotional state, and an analysis framework to make results usable and actionable.

At Communispace, our communities encourage a safe and trusting environment for our members, however, we have begun to leverage Emotion Centric Explorer to uncover community members’ emotional reactions to a study subject.MORE…

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Follow the (Thought) Leader

Julie W.S.

“Thought leader” is a moniker that’s applied all too loosely these days (e.g. “Ryan Seacrest is a thought leader in the Text-to-Vote space.”) But sometimes it’s applied to someone like Leonard Murphy, who is the real deal.

I first heard Lenny speak at the exceptionally well-designed Market Research in the Mobile World conference that he co-sponsored with the Merlien Institute and led last summer in Atlanta. He was like Katie Couric or Charlie Rose at their best, able to ask a really penetrating question—more than once if necessary—while maintaining a cordial and safe environment for discussion.MORE…

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