Tag Archives

Consumer Behavior

Inspiring the Future: Brands React to the Age of the Consumer

Nicole H.

The age of the consumer is upon us and companies are reacting. Never before have consumers had so much power, and businesses are responding accordingly – making sure to listen every step of the way (or at least they should …MORE…

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Engaging Consumers in Collaborative Discovery: Uncovering “Unconscious” Purchase Behavior

Manila A.

Insight into consumer behavior often requires nuanced understanding of what drives people’s actions — their expectations, assumptions, hopes and fears. Asking people directly about what motivates them, however, can yield unremarkable results. Not because they are unwilling to share this …MORE…

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The Value of Trust in the Customer Experience

Ed C.

In numerous studies on customer experience, pro-social emotions, such as trust, are repeatedly shown to have a strong effect on experiences and loyalty.MORE…

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Simplicity: Consumers desire to escape chaos

Nicole H.

Consumers we talk to on a daily basis, express the desire, or indeed the need, to de-clutter their lives and move toward simplicity.MORE…

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Google Glass: Will consumers ditch smart phones for smart glasses?

Daniel S.

We asked several Cspacers for their Google Glass predictions, opinions and ideas. What are your ideas?MORE…

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Bad Call! What’s your worst consumer product prediction?

Daniel S.

For my high school graduation gift my brother Steven, who had just returned from Japan, bought me a minidisc player. It was so futuristic! The minidisc was far superior to its older brother, the compact disc. It was smaller, durable …MORE…

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Will Businesses Wear Disney’s Big Data Bracelets?

Daniel S.

The first roller coaster that turned and twisted me upside down was Ninja. Riding a roller coaster that disrespected gravity was a life accomplishment for 12-year-old me. But this life accomplishment also brought a life lesson: anything worth riding at …MORE…

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