Here’s a question for you: If roughly 16% of the U.S. population today self-identifies as Hispanic or Latino, what percentage of your client services organization should be dedicated to understanding this rapidly growing market? One percent? Two percent? Five percent?
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Employees
Getting Smart about the Latino Market: Our in-house Hispanic Think Tank
Reflection on Two Years at Communispace
Next week, I’ll be celebrating my two year anniversary at Communispace. As a kid, my dad always encouraged my siblings and me to take a minute to reflect on what we’ve learned. A creature of habit, I’ve been doing just that this past week and thought I’d share with you some of the things I’ve learned working at Communispace:MORE…
Gentlemen, Start Your Beards
I’ve always been a fan of facial hair. I could grow a goatee as early as sophomore year of high school, so it was kind of inevitable that I’d end up bearded. But over the years I’ve slowly transitioned from a full-time beard to what I call a Circadian rhythm of facial hair, though I guess it’s more accurate just to call it seasonal. I start growing it around the end of September, which happens to be my birthday, and keep it for six months. At the end of March, I shave it off. This provides me with warmth in those New England winters and the ability to get even suntans in the summers.MORE…
A Cure for "Terminal Niceness" at Xerox
This past Sunday, I was derailed from my usual routine of bee-lining straight to the Modern Love column in The New York Times (by the front page of the business section), where the cover story read “Xerox’s New Chief Tries to Redefine Its Culture.”
Ursula Burns, who was appointed CEO this past July, describes an environment at Xerox where the employees are simply too nice to one another. She wants them to “become more fearless and be more frank and impatient with one another” to help the company grow.MORE…








