Keeping it Relevant for Latinos Today: A sneak peek at our latest research

Manila A.

At Communispace, we have successfully recruited and engaged Latinos in our communities for over a decade, and we launched our first of many Spanish-language communities in 2007. Although many companies want to engage this group using Spanish language only (and have their own acculturation algorithms for identifying who is and is not “Hispanic”), recent research indicates that these standard approaches may no longer be relevant. Latinos today are increasingly bilingual and U.S.-born, and second and third generations actively cultivate and experience a deep sense of Latino identity. It is this market of acculturated Latinos that is growing today. And it is this dynamic community—definitively Latin, yet American, too—to whom marketers need to relate more authentically.MORE…

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A Deep Dive into "Going Local"

Manila A.

Did you know that in 2007 the New Oxford American Dictionary chose “locavore” as its word of the year? The “buy local” movement has been gaining momentum over the last few years, despite the backdrop of financial upheaval and global recession. How is that possible? What is so compelling about “local”? And what does it mean to consumers around the world?

These questions and others were the topic of a webinar that Kat Lerman and I delivered yesterday: “Impact of Local on Consumer Behavior.”MORE…

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Are We There Yet? "Local" Moves into the Mainstream

Manila A.

Would you go miles out of your way to buy vegetables from a farm stand? When you’re perusing the shopping aisles, are you searching for products that are made close to home? Is it important to you that your insurance agent hangs a shingle in your neighborhood?

If your answer to any of these questions is “Well that depends…,” you are not alone.

In our most recent research report, which launched today, we explored what local buying means with nearly 1,000 consumers across 10 countries. We found people throughout the world to be well-versed in the language of “local,” but we also found that, by its self, “local” is not a high priority for most consumers. However, if companies fail to understand what is driving the local buying movement, they do stand to lose out on a great opportunity. Here are some of the key insights we learned about “Local”:MORE…

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A Tale of Two Saturdays

Kat L.
A few weeks ago, while Glenn Beck, the American conservative radio and television host was leading his “Restoring Honor” rally on the National Mall in Washington, D.C., I was busy with my own endeavor, holding a sidewalk sale outside my Somerville, MA, apartment in an attempt to rid myself of all unnecessary possessions. Now, what could these two events possibly have in common? Well, other than the fact that nobody really seemed to care, they both echo the insights gleaned in Communispace’s latest research report, Local:Eyes, which explores the current trend towards local buying and is due out this month.

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The 30,000 Foot View: How KLM stays “in-touch” with customers

Jennifer A.

I have always loved flying. Now, I don’t mean just the hurtling through space in a comfortable cabin with movies, wine and dinner at my discretion. I mean everything about it—from the preflight wandering of airport bookstores and people-watching—to the in-flight blissfully out-of-time, disconnected from the world, “me time” with no chiming BlackBerry or demanding email—to my ultimate safe arrival somewhere across the globe that always has me marveling things like: “Seven hours ago I was in London, now I am in New York—that is crazy!”MORE…

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Climbing the Great Wall of China: Version 2.0

Christina B.

There is something romantic about writing a blog. One shares his or her thoughts, stories, art and experiences with the world simply by clicking a mouse. Blogs have redefined what it is to be a writer or a journalist simply because “works” are published instantaneously. Whether or not the blog is actually read by anyone else but the blogger, the writer feels a sense of accomplishment and pride – he or she is, to a certain extent, an international superstar.MORE…

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Please Mr. Postman

Rocky P.

Communispace is a company fundamentally founded on listening, and if I’ve heard it right, active listening requires reacting to what’s been said. So this week the bullhorn is being put down in favor of recapping a few of the righteous reads friends of Verbatim have been kind enough to kick over to me. Allow me if you will, to mail in this week’s post.MORE…

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