4 Steps to Engaging Mobile Consumers

Chris O.

As mobile devices are embraced by a wider audience of consumers, a new mobile class has emerged.

The freedom and control that connected consumers get from their smartphones and tablets carries new sets of challenges and opportunities for brands and retailers trying to keep in step with consumers’ needs and expectations and for market researchers …MORE…

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Mobile Ethnography—the Fast, Non-Creepy Path to Consumer Insight

Julie W.S.

At its best, commercial and corporate ethnography provides insights into the particulars of daily life. What are peoples’ rituals, their frustrations, their habits, the disrupters to habits? These are the insights that can drive the success and minimize the adoption problems associated with new products and services.
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