Bricks and What?: Online retail growing in Australia

Raela R.

It is predicted by IBIS World that revenue to Australian online retailers is expected to increase to $10 billion over the next 5 years. Currently, online retailing makes up about 5-6% of total sales in Australia, compared to about 12 percent in the US. This trend drove the recent news that Australia Post is planning major changes to its service to support this growing demand including 24 hour pick-up lockers, international product tracking and an increased focus on small to medium businesses.MORE…

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The Netflix price increase social media firestorm: A case of too little customer intimacy?

Chris O.

On Tuesday, Netflix announced price changes and a change in the structure of their DVD-by-mail and movie streaming plans. For all intents and purposes, the “changes” were increases – separating the delivery methods and making customers pay almost as much for each as they were previously paying to get both.

Right afterwards, the universe exploded.MORE…

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Can Better Privacy Help Google+ Take Down Facebook?

Lou T.

Many might say that if you’re not on Facebook, you’re out of the loop. With over 700 million users, it certainly takes the cake for social networking popularity—and ubiquity. But, Google wants a piece of the pie. They recently launched their new social network, Google+ and from what I’ve read about it, it’s everything you love about Facebook, minus everything you hate.MORE…

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What Does Facebook’s New Photo Sharing App Mean for the Facebook Community?

Lou T.

News leaked today that Facebook will soon release a photo sharing app for iOS. The app is being described as a mix of just about every photo sharing app out there. But why will the app be successful? Not because it will be better than any of the apps currently available (Instagram, Hipstamatic, etc.), but simply because it’s a Facebook creation … a Facebook photo creation.MORE…

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Communispace Clients Among World’s Most Innovative Companies

Chris O.

This month, Fast Company published their list of the World’s 50 Most Innovative Companies, as well as their top ten most innovative companies by industry. If you work at one of the awesome organizations on the list, congratulations. We were thrilled and excited to see a number of Communispace clients recognized as innovation leaders. Here’s a small selection from our customers that made the list:MORE…

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Shed a Little Light: Remembering Martin Luther King Jr.

Nora T.

In the words of James Taylor, “let us turn our thoughts today to Martin Luther King.” Growing up I would listen to his song “Shed a Little Light” on this day every year. (I even brought in my dad’s cassette tape to play the song for show-and-tell in my Kindergarten class. Yup, I was that cool.) As a child I was struck by the lyrics, even if I didn’t grasp the full meaning at the time. To me, Martin Luther King Day represented a time for coming together to recognize and embrace the differences between us.MORE…

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The End of a Decade

Elisa C.

Overall 2010 was an interesting year—from people showing their support for Coco and Betty White stealing everyone’s hearts to the BP oil spill and a more recent leak that set the world abuzz. But what about all that’s happened in the last decade?

Some say the decade ended last year (2000-2009 being ten years) but my kindergarten teacher didn’t teach me to count starting with zero, so in my mind the decade ends this year.MORE…

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Home for the Holidays

Nora T.

With Thanksgiving fast approaching, many of us are looking ahead to travelling home (wherever that may be) for the holiday. For me, that means heading for the train and making my way five hours south to the wonderful city of Philadelphia. Or, I should say, wonderful in my personal opinion, because according to Travel + Leisure magazine’s recent ranking of 35 of America’s favorite cities, my old hometown isn’t doing so hot. According to a survey conducted by the magazine over the past year, we rank 33rd in friendliness, 30th in intelligence and 33rd in attractiveness (ouch!)MORE…

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