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As I leave Communispace after five incredible years, I can hardly believe what we’ve accomplished in that time. When I joined, we were 50 people crammed into a small space, with our foosball table and beer fridge. Now we are over 300 people, global, still crammed but in a large space with multiple areas in which to interact and enjoy each other (and beer).
What was once an evangelical pitch about the need for companies to tap the voice of their customers through private online communities has become a “must have” for brands seeking game-changing insights that create impact.MORE…












